Airport Pickup and Terminal Transit Support Service

Enhance Your Arrival / Departure Experience

Pickup and escort services are provided at both Haneda and Narita airports to your designated accommodations, ensuring that your journey starts on the right foot with a comfort.

Service Prices

  • Haneda Airport – JPY 19,800
  • Narita Airport – JPY 29,200

Points of Note

  • Kindly be advised that the prices above are subject to change without prior notification.
  • The stated fees do not include the charges for arranging transportation such as chauffeured vehicles, and other related charges for any additional services you may desire.

Cancellation Policy

  • Before 4 days (12:00PM JST) prior to the requested date – No cancellation fee
  • From 4 days (12:00PM JST) to 1 day (12:00PM JST) prior to the requested date – A cancellation fee of JPY 5,500 will be charged.
  • After 1 day (12:00PM JST) prior to the requested date – A cancellation fee of JPY11,000 will be charged.

*In terms of the chauffeur arrangement, the full amount will be charged for any cancellation after 12PM (JST), 2 days prior to the requested date.

Payment Methods

There are two options for the payment to ensure a seamless transaction in advance or on the requested day of service.

  1. On-site Credit Card Payment: You can conveniently settle the payment on. The day of the service by using your credit card. POS device will be used to process the payment securely and efficiently.
  2. Online Prepayment: Alternatively, you have the option to settle the payment in advance through online payment platform. This method enables you to securely submit your credit card details, and complete the transaction in advance.

*We accept the following credit card types for payment

❶On-site payment – Visa / Master / American Express / JCB

❷Online payment – Visa / Master / American Express / JCB / Diners Club

* Please note that we only accept online payment in case of the cancellation of the reservations.

Service Hours

Our services are available year-round, from 7:00 AM to 10:00 PM.